Refund and Cancellation Policy
At Socio Organic, your peace of mind is our priority. We offer a 7-day money-back guarantee. Please read this refund policy thoroughly before making a purchase. By placing an order with Socio Organic, you agree to these terms. We reserve the right to modify this policy at any time, and refunds are granted at our sole discretion.
Money Back Guarantee
Eligibility for Refunds
A refund may be issued if:
- The services purchased are not delivered within the specified time due to our actions or inactions.
- You contact our support team within 7 days of purchase, providing order details and evidence of delay.
Exemptions and Exclusions
The money-back guarantee does not apply if:
- Delays occur due to factors outside our control (e.g., platform outages, third-party actions/vendors, force majeure events).
- The user breaches our Terms & Conditions.
- The user fails to report issues within the 7-day window with proper evidence.
Socio Organic reserves the right to withdraw this guarantee at our discretion.
Order Cancellation
You may cancel your order only if it has not yet been processed.
Once an order is in progress, it cannot be canceled.
Need Clarification?
For any questions regarding the refund policy or your eligibility for a refund, contact us:
📧 support@socioorganic.co or you can submit a ticket on your dashboard.